Career Opportunities

Volunteer Training Coordinator

Work Experience / Qualifications:
  • 2-3 years’ experience in providing direct supervision of a training program and/ or volunteer management
  • Proven experience in organizing, establishing and managing multiple projects with deadlines
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of diverse volunteers
  • Measurable experience in developing target lists, cold calling and initiating contacts and speaking to groups of potential volunteers
  • Bachelor’s degree in Communication, Training, Non-Profit Management, Marketing or related field
 
Essential Skills:
  • Ability to speak persuasively to large & small groups 
  • Strong organizational and customer service/people engagement skills
  • Ability to design, develop, implement and evaluate training plans
  • Ability to generate and analyze statistical data and plan/modify initiatives based on findings
  • Strong written and oral communication skills for interface with volunteers, staff and vendors
  • Creative thinker with innovative training, recruitment and retention ideas and ability to follow through to implementation
  • Ability to initiate and manage large projects and see them through to completion
  • Ability to work efficiently, handle multiple tasks and meet defined deadlines
  • Ability to work in a goal-oriented environment as a team player
 
Essential Job Functions:
  • Manage of all functions of Volunteer Training including but not limited to, Advocacy University training:
    • Responsible for the planning and execution of Advocacy University, including but not limited to:
    • Scheduling responsibilities which include: facilities, scheduling and communication of training dates, handling staff assignments for all training presentations, oversight of volunteer interview scheduling
    • Design, develop and organize training manuals, multimedia visual aids, and other educational materials
    • Facilitate training sessions and provide exemplary customer service to attendees (volunteers) throughout the training process, ensuring initial positive impressions are established
    • Manage communications with attendees before, during and after training, initiating and fostering engagement towards volunteer retention
    • Set up and break down of sites and materials
  • Train and support staff presenters for Advocacy University ensuring all are provided with adequate preparation and support towards presentation effectiveness
  • Gather data to evaluation and analyze training needs to develop new training programs or modify and improve upon existing programs, including online training options to augment live training opportunities.
  • Oversee and support with coordination of volunteer continuing education efforts including oversight of grad school committee which includes:
    • Scheduling and monitoring of grad school committee meetings
    • Identifying guest speakers
    • Facilities coordination of guest speakers
    • Materials preparation
  • Assess volunteer training make-up session needs and recommend and communicate course of action
  • Assure the maintenance of the volunteer active and inactive filing system for all training data and volunteer participation records
  • Develop and manage the annual training budget
  • Be a positive and proactive participant in other team and organizational projects as needed
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Monday, November 20, 2017
Tuesday, November 21, 2017
Wednesday, November 22, 2017
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