Work Schedule: 9:00 AM to 5:00 PM, 40hrs/wk.

 

Provide Help Desk support to all users on software, hardware and network issues. Analyze, troubleshoot and implement software and hardware upgrades, directory services, LAN/WAN communications, disaster recovery and remote access solutions. Perform regular maintenance to ensure systems operate with minimal interruptions. Analyze network data to determine usage, disk space availability or server function. Configure security settings or access permissions for groups or individuals. Document network support activities. Configure and define parameters for installation or testing of LAN, WAN or related networking equipment. Identify causes of networking problems, using diagnostic testing software and equipment. Install software and hardware systems or components, ensuring integration with existing network systems. Provide pre-training orientation and post-training support to all users. Maintain accurate inventory of all IT software, hardware and licensing information.

 

5 years experience in LAN environment, Microsoft server, and desktop products, Cloud computing concepts and virtual server technology.

 

Bachelors Degree in IT/Computers/Engineering.

 

Job Location: Houston, TX

 

Ref Job Order #2702537.

Send resume To Child Advocates, Inc, Attn: HR, 2401 Portsmouth, Suite 210, Houston, TX 77098